Chapter 72 · Quick Fire
The Human Side of Change: Switch, Bridges, and the heart of Habit 1
Question 1 / 10Press 1–4
Why does scripting the critical moves work?
- 1It increases compliance
- 2Ambiguity is the enemy of change; specificity removes the decision fatigue that defaults to old behavior — "introduce him to three brothers by name in the first ten minutes" beats "be welcoming"
- 3It saves money
- 4It avoids legal risk