Chapter 71 · Matchup
Kotter's 8-Step Process: the published workhorse for leading change
Drag each term onto its matching definition.
- Enlist a volunteer army (commitment, not announcement)drop a term here
- Institute change (anchor new behaviors in the culture)drop a term here
- Sustain acceleration (don't declare victory too early)drop a term here
- Generate short-term wins (visible, unambiguous, clearly related)drop a term here
- Build a guiding coalition (power + expertise + credibility + leadership)drop a term here