First Things First: the planned and the unplanned

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• 80% of output from 20% of causes; identify the 20% (Pareto 1896)

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• Activity is not necessarily accomplishment; busy can be all Quadrant III

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• Not Urgent + Planned: where leverage lives; protect it

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• If it isn't a clear yes, it's a clear no; less, but better

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• Right thing wrong time is still wrong; timing is the second axis

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