Multiple-choice (10)
1. What's the J-curve of change, and why does it matter?
- A type of bell curve
- Performance drops before it rises in significant change; learning costs and lost efficiency produce the dip, the new way's higher ceiling produces the rise — the leader who isn't expecting the dip misreads it as failure ✓
- A scoring system for change efforts
- A musical scale
2. What are Kotter's published three criteria for a short-term win that actually builds momentum?
- Quick, cheap, easy
- Visible (many can see it), unambiguous (little room to dispute), clearly related to the change effort (won because of the change, not despite it) ✓
- Loud, fast, repeatable
- Authorized, documented, photographed
3. What's Collins's published flywheel concept?
- A type of organizational chart
- Change is like pushing a heavy flywheel — first turn takes enormous effort and produces little motion, by the hundredth turn the wheel moves on its own momentum; no single dramatic push, just disciplined consistent turns in the same direction ✓
- A motivational poster
- A budget management tool
4. What's Collins's published doom loop pattern?
- An aviation maneuver
- Organizations launch a direction, lose patience when the flywheel doesn't immediately spin, change direction, get tired of the new direction before it builds momentum, change again — each change resets the flywheel ✓
- An economic downturn
- A meeting that ran too long
5. What's the Heaths' published refinement to Kotter's short-term wins?
- Wins should be more frequent
- The easiest wins to produce are bright spots that already exist but aren't yet recognized — identify cases where the desired outcome is already happening and amplify them publicly ✓
- Wins should be larger
- Wins should be paid for
6. What's the published distinction between busyness and momentum?
- They're the same thing
- Busyness is activity; momentum is activity that compounds — busyness feels like progress but the change goal hasn't advanced, momentum looks slower but each unit of effort moves the change forward ✓
- Busyness is bad, momentum is good — pick momentum
- Busyness happens in offices, momentum in factories
7. What's Maxwell's published Law of the Big Mo?
- Momentum is the enemy of careful planning
- Momentum is a leader's best friend; leaders create it, riders profit from it, critics suffer from it — when momentum is present, problems get solved more easily; when absent, every small problem becomes a referendum ✓
- Big things take big effort
- Momentum is impossible to manufacture
8. What's Maxwell's published Law of Priorities?
- Always finish what you start
- Leaders understand that activity is not necessarily accomplishment — 20% of the work produces 80% of the result; identify which 20% and put it first ✓
- Priorities should be set by the senior person
- Treat all tasks equally
9. What's the published 80/20 priorities pass for change efforts?
- Do twenty things by week eighty
- List everything the coalition could do, identify the 20% that would produce 80% of the change, drop or defer the other 80% — change efforts fail more often from doing too many things partially than too few things well ✓
- Spend 80% of the budget by month 20
- Eighty meetings per twenty members
10. What's the published month-four reckoning, and what's the practical move?
- A quarterly financial review
- Month four is where most change efforts die — initial enthusiasm faded, J-curve dip visible, gain not yet materialized; plan a deliberate momentum push at month three and a visible win for month four to convert the dip into a turning point ✓
- Time to fire the coalition
- The legal deadline for declaring change