Multiple-choice (8)
1. What is Maxwell's two-word working definition of leadership?
- Leadership is authority
- Leadership is influence ✓
- Leadership is service
- Leadership is wisdom
2. What does Maxwell's Law of the Lid claim, and what's the uncomfortable implication?
- Followers determine team output; the leader is incidental
- A man's leadership ability sets the ceiling on what he can accomplish through others; most underperformance is decided by the leader, not the followers ✓
- Leadership ability is fixed at birth
- Charisma is the lid
3. What are Maxwell's three follower questions, in order?
- Are you competent? Are you honest? Are you fair?
- Do you care for me? Can you help me? Can I trust you? ✓
- Where are we going? Who is on the team? What's my role?
- Have you done this before? What's the plan? What's in it for me?
4. Why does "Do you care for me?" come first in the three follower questions?
- Because it's the easiest to answer
- Because no one accepts help from a man he believes is indifferent to him; care is the precondition for the other two ✓
- Because Maxwell organized the list alphabetically
- Because care is more important than competence
5. What are the top four characteristics Kouzes and Posner's research finds across four decades of surveys?
- Charismatic, Strong, Smart, Tough
- Honest (85%), Forward Looking (70%), Inspiring (69%), Competent (64%) ✓
- Wealthy, Educated, Connected, Confident
- Patient, Kind, Generous, Humble
6. What does "honest" mean in the Kouzes-Posner sense, the most-named follower characteristic?
- The leader has never told a lie
- The leader's word matches his action; the follower can predict what he will say and do ✓
- The leader confesses his flaws publicly
- The leader speaks bluntly without filter
7. How is inspiration different from motivation in this chapter's working frame?
- They are synonyms
- Motivation operates on the follower's existing desires; inspiration plants new ones ✓
- Motivation is louder; inspiration is quieter
- Inspiration only works on Masons
8. What's the closing summary's fifth concept, the one that bridges the Personal Effectiveness sub-arc into Group Dynamics?
- Leadership is influence
- Leadership is about relationships
- Leadership is a learned skill
- Leadership begins with me ✓